Terms and Conditions - Garden Maintenance Mortlake

Welcome to our comprehensive Terms and Conditions for Garden Maintenance services in Mortlake. By engaging our services, you agree to the following terms designed to ensure a transparent and professional relationship between our company and our valued clients.

1. Introduction

These terms and conditions outline the rules and regulations for the provision of garden maintenance services. Please read them carefully to understand your rights and obligations.

2. Services Provided

Lawn Care: Mowing, edging, and fertilizing.
Pruning and Trimming: Shrubs, hedges, and trees.
Weed Control: Manual removal and chemical treatments.
Garden Clean-Up: Removal of debris and waste materials.
Planting and Mulching: Installation of new plants and application of mulch.

3. Client Responsibilities

As a client, you are responsible for:

Access to Property: Ensuring that we have access to the areas designated for maintenance.
Providing Information: Informing us of any specific requirements or potential hazards on your property.
Timely Payment: Adhering to the payment schedule outlined in the invoice.

4. Payment Terms

Payment for our services is due within 30 days of the invoice date. We accept various payment methods, including bank transfers and credit cards. Late payments may incur additional fees as outlined in the invoice.

5. Service Scheduling and Cancellations

Appointments are scheduled based on mutual availability. To cancel or reschedule a service, clients must provide at least 48 hours notice. Failure to do so may result in a cancellation fee.

6. Liability and Insurance

We carry comprehensive liability insurance to cover any damages that may occur during service provision. However, clients are responsible for securing any valuable items or addressing pre-existing conditions that may be affected by our work.

6.1 Limitations

While we strive for excellence, we are not liable for:

Damage caused by natural disasters.
Issues arising from pre-existing plant diseases.
Delays caused by factors outside our control.

7. Privacy Policy

Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We do not share your information with third parties without your explicit consent, except as required by law.

8. Changes to Terms and Conditions

We reserve the right to modify these terms at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in this region.

10. Dispute Resolution

In the event of a disagreement, we encourage clients to contact us directly to seek an amicable resolution. If a resolution cannot be reached, disputes will be handled through mediation or arbitration as per local regulations.

11. Termination of Services

Either party may terminate the service agreement with written notice. Upon termination, clients are responsible for payment of services rendered up to the termination date. Any pre-paid fees for future services will be refunded on a pro-rata basis.

12. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, war, or pandemics.

13. Intellectual Property

All materials provided by us during the course of service are the intellectual property of our company. Clients are granted a limited license to use these materials solely for personal, non-commercial purposes.

14. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable.

15. Entire Agreement

These terms constitute the entire agreement between the client and our company regarding garden maintenance services and supersede all prior agreements and understandings.

16. Acceptance of Terms

By engaging our garden maintenance services in Mortlake, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Last Updated: April 27, 2024